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Know. Connect. Grow

Debbie Silverman is a Human Behavior Specialist and President of a consumer research company called Consumer Perspective LLC. She is also a two-time Effie Award winner for Marketing Excellence, NLP Practitioner and creator and co-author of the Amazon #1 Best Seller, “It’s Just a Conversation.”With 30+ years’ experience, Debbie uses her unique strategic engagement techniques to raise the bar on how businesses communicate with their customers to create RAVING FANS! Debbie gets a thrill when she can reveal ways companies can delight their customers and initiate long-term and PROFITABLE conversations. Contact Debbie Silverman today for ways to delight your customers; speaking engagements and corporate workshops. Debbie may be reached at Debbie@Consumer-Perspective.com. You can find Debbie on LinkedIn and Facebook. For more information about Consumer Perspective LLC, please go to www.Consumer-Perspective.com

Does your company have an ER Department?

We all know that in a health emergency we go to the ER. What do you do when your brand is in Jepoardy? In my world as a brand engagement expert and president of Consumer-Perspective LLC, ER stands for Experience Research.  Knowing the experience your brand and company give your...

Want Loyal Customers? Spice it Up!

                                                                        “Where there’s spice, there’s a loyal shopper” states Sarah Nassauer in her article called “Why Spicy-Food Lovers Make Great Customers” in The Wall Street Journal, April 30, 2014. Sarah goes on to say that...
Lightbulb in box

Innovation and Creative Thinking in Business

Is your company innovative? Do your employees think creatively? Do they think outside or inside the box? Innovation, no matter the company you work for or own, comes from creative thinking in business and how one views problems and develops solutions. A traditional form of...
Customer Satisfation

Customers – Satisfying Customers

Are you satisfying customers? Do you really KNOW your customers and do you KNOW what they want? Do you know how to THRILL your customers? If you think you know … the truth may surprise you! Satisfying your customers has to do with KNOWING what they want. Dale Carnegie,...

Life’s Lessons as Taught by My Dog Jax

As an observer and listener to consumers I’ve been ‘trained’ to see the world differently. I recently realized that one can learn a lot about human behavior by one’s dog.  Jax, our 95lb Rhodesian Ridgeback has taught us many things. The ones that resonate...

Is the secret to success – ADD?

Business Success Strategy A couple of months ago I attended a global business conference in LA called Mega Partnering VII (The World’s #1 Wealth Networking Conference). Six years ago, J.T. Foxx, the brainchild of this incredible breakthrough business idea started out with...

What is today’s American Dream?

Yesterday’s American Dream was to own your own home. In today’s ever changing economy that dream is becoming a nightmare.  Don’t get me wrong many Americans still want to own instead of rent and many already own a home – or let’s say the bank is...